Hi Lee, I can't speak to the items that you bought on Amazon as those were not sold by us and may have been old, used, or damaged (or fake). Buying watches and jewelry second hand will always have risk compared to buying from the manufacturer.
However, for the Atomic watch you bought directly from us, we will stand behind that item and resolve any issues or replace it. Can you post your order number or email us at customerservice@stauer.com so we can help you?
Hi Lee,
ReplyDeleteI can't speak to the items that you bought on Amazon as those were not sold by us and may have been old, used, or damaged (or fake). Buying watches and jewelry second hand will always have risk compared to buying from the manufacturer.
However, for the Atomic watch you bought directly from us, we will stand behind that item and resolve any issues or replace it. Can you post your order number or email us at customerservice@stauer.com so we can help you?
Thanks,
Stauer